Privacy Policy

Effective Date: 01-01-2023

Thank you for using ZOOTY, a billing app for salons developed by DocSuggest (“we,” “us,” or “our”). This Privacy Policy outlines the information we collect, how we use and protect it, and your rights concerning your personal data when you use our ZOOTY app and related services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect certain personal information, including but not limited to:

  • Contact information (such as name, email address, and phone number)
  • Billing information (such as credit card details or other payment information)
  • Salon details (such as salon name, address, and services offered)
  • User account information (such as username and password)
  • Communication preferences

1.2 Usage Data: We collect usage data automatically when you access or use our Services. This information may include:

  • Device information (such as device type, operating system, and unique device identifiers)
  • Log data (such as IP address, browser type, pages visited, and timestamps)
  • App usage data (such as feature usage, buttons clicked, and screens viewed)
  1. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve our Services, including customer support
  • To process payments and facilitate transactions
  • To communicate with you regarding our Services, updates, and promotions
  • To personalize and enhance your experience with our Services
  • To analyze and understand usage patterns to improve our Services and develop new features
  • To comply with legal obligations and enforce our policies
  1. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

  • With service providers, contractors, or other third parties who perform services on our behalf and require access to your information to carry out those services.
  • With business partners or affiliates in connection with the provision of our Services.
  • In response to a valid legal request or to comply with applicable laws, regulations, or legal processes.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • With your consent or at your direction.
  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer require your personal information, we will securely delete or anonymize it.

  1. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

  1. Your Rights

You have certain rights regarding your personal information, subject to local laws and regulations. These rights may include the right to:

  • Access and obtain a copy of your personal information
  • Rectify any inaccurate or incomplete personal information
  • Delete your personal information
  • Restrict or object to the processing of your personal information
  • Withdraw your consent, where applicable
  • Lodge a complaint with the relevant supervisory authority
  1. Jurisdiction and Cross-Border Transfer

Our Services are operated in Maharashtra, India, and your personal information may be stored and processed in India or any other country where we or our service providers operate. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws than your jurisdiction.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

DocSuggest Email: [email protected] Phone: (022) 6012 0888

We will endeavor to respond to your inquiries in a timely manner.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means. Please review this Privacy Policy periodically.

By continuing to use our Services after the changes come into effect, you agree to be bound by the revised Privacy Policy.

This Privacy Policy is effective as of the date specified above.